Returns & Exchanges
At Cara Cara, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer easy returns and exchanges within 30 days of delivery for all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email or directly from the portal.
Package Your Items
Securely pack your items in the original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing